Website Management & Site Support Plans for Multiple CMS Systems

Drupal Website Management Services

Whilst we focus on website maintenance packages for WordPress, we have excellent experience across a wide range of different content management systems (CMS) and can provide you with support services for pretty much any CMS system that may be running your website.

From Drupal to Joomla!, Magento to custom content management systems and flat HTML websites, we can help you manage your website, keep it secure, backed up and in perfect shape.

WordPress Website Management Services

WordPress is an incredibly popular CMS platform, offering simplicity, a wide range of plugins and a platform that is SEO friendly. We offer support and maintenance, including backups, security, updates and content management. We keep your site secure by keeping your plugins up to date ensuring that they remain compatible with the latest version of Wordpress.

We can add and remove content, create new pages and make changes to the menu so your website delivers up to date and relevant information. As well as content changes, we also manage spam filtering and security to protect your website and prevent brute-force attacks.

Magento Website Management Services

An ecommerce website can be hard to manage, that's why its important you have access to great CMS support and maintenance. Whatever its size, we're here to ensure your business runs smoothly, by offering support, amendments and updates.

Our team of CMS management experts nstall updates, fix troubleshooting issues, backups and add new features to your Magento site.

Joomla Website Management Services

Our experience across a variety of CMS systems means that you take care of your Joomla site so you can relax, safe in the knowledge that we are taking care of the technical elements so you can focus on where your skills lie, developing your business. As Joomla is constantly evolving, we'll protect your site against threats and malware and keep it updated.

Whether it's content updates, adding new functionality or a troubleshooting issue, we offer a full Joomla maintenance and support service.

One-off Website Fix?

If you don’t require a comprehensive WordPress Management service and you simply want a single fix or site change we can still help. Click the button below, fill in our form and we’ll be in contact shortly.

We’re not just WordPress Management Experts

We do a whole lot more than manage and maintain WordPress websites, we offer dedicated website design and development services for new website builds or comprehensive website redesign projects for existing sites.

We offer a premium, fully managed, website hosting service on our secure UK servers and can also provide Digital Marketing Consultancy services including SEO and PPC via our parent company, WRD.

Website Hosting

We deliver highly secure website hosting on our own dedicated servers for WRD STUDIO clients wishing to source high-quality secure fully managed hosting.

Website Security

At WRD Studio we are able to ensure the correct steps are taken to avoid your site becoming compromised, something that could not only damage your assets but also your business.

Web Development

We design and create websites that not only meet your requirements but exceed your expectations, making sure your website reflects your business.

FAQs

What do I need to do to start the WRD Studio service?

Simply choose your service level from the options above. Once you’re signed up, we’ll be in contact to complete the registration process. We’ll need your website admin and hosting FTP/SFTP login details. Either send us your existing logins or you can create a new user account for us to access the website with.

How do I get changes/fixes made to my site?

Simply fill in a support ticket using our support system, tell us what changes you’d like done to your site and we’ll get it implemented and let you know once the work has been completed.

What do I need to do if I have an urgent change request or my website has been hacked?

For very urgent change requests, or if your website has been hacked or compromised, please fill in our Emergency Support Request form or email us directly at support@wrd.studio. Your request will be given the highest priority and we will be in contact with you very shortly to discuss the issues you are facing.

Can I get discounts if I use WRD Studio Maintenance on multiple sites that I own?

Definitely, contact us directly on sales@wrd.studio, or on 01483 239967 and we can provide you with a bespoke pricing package based on your network of websites.

Can you host email too?

Yes, we are very happy to host your emails as well as your website, please contact us directly on sales@wrd.studio, or on 01483 239967 and we can provide you with more information and pricing.

Is your server secure and will my website be safe with you?

Our servers are incredibly secure and our data centres are built with only the highest quality, premium hardware from industry-leading manufacturers such as Dell, Lenovo, Supermicro, Cisco, HP and Juniper Networks. We also secure our servers with hardware firewalls and we have daily off-site backups of your site, meaning we can restore your website should anything ever go wrong, to give you complete peace of mind.

If I host my site with you, do I get access to the Hosting Control Panel?

Yes, you get full access the Hosting Control Panel, meaning you‘ll have full access to the server records and you will be able to add unlimited email addresses, sub-domains & SQL databases at no extra cost.

What sort of things can you change on the site for me as part of my maintenance plan?

As part of your maintenance plan, we can update content, your website’s theme or stylesheets. We will add new plugins, change or implement contact forms or menus. We will upload or change content (e.g. blogs, new articles, images, PDFs), add new pages and add basic graphics (e.g. banners, sliders or buttons).

We will also fix site errors and formatting issues and are happy to provide recommendations if you’re not sure how some functionality or a page should look/work or behave. Please note: Our maintenance plans do not cover website rebuilds/redesigns, plugin development/changes, content creation/copy writing, SEO, custom theme development, bespoke web page development or php changes.

If you are unsure if you should submit a support ticket for a particular piece of work, then please contact us directly on sales@wrd.studio and we can advise if it is covered under your plan. We will be happy to provide you a quote for full website rebuilds/redesigns, large website projects, content creation, PPC or SEO as required, so please call us on 01483 239967 or email sales@wrd.studio to discuss your requirements.

Are there any hidden charges?

No, you pay your flat monthly fee and that’s it. No hidden extras and no long term contract.

How do I cancel?

Contact us by email on sales@wrd.studio to advise us that you want to cease the service. We will continue working for you until the end of the month that you advised us to stop the service in and will not raise any further charges.

What happens if I don’t use up my support hours?

We will roll any unused website support hours into your next monthly package, up to a maximum of 4 hours, and these will be carried forward for you. So, if you don’t use any hours over three months, you will still have a maximum of 4 hours’ development time available to you. We will still undertake our regular monthly scheduled checks, updates and backups even if you’re not asking us to implement any specific changes to the site.

I have a question that isn’t answered here, who can I talk to?

Please send us an email to sales@wrd.studio with your question and we’ll get right back to you!